When can I expect to receive my shipment?

We strive to ship all orders from our warehouse within 2 business days of the order placement. Depending on the availability of the carrier provider and your location, you can anticipate receiving your shipment between 7-12 business days after the shipping date. Please note that certain factors such as Customs clearance, inspection requirements, or transportation delays by the carrier service may cause shipment delays. We apologize for any inconvenience caused by such delays.

How can I track my order?

Once your order is shipped, you will receive a Shipping Confirmation email that includes a tracking number. To track your order, simply visit www.17track.net and enter the provided tracking number.

What are your shipping rates?

We offer a fixed shipping rate of $5.99 USD for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. In the event that your country is not supported by our logistics, we will promptly notify you and make the necessary adjustments to your order. For further information about our destination listings, please contact us at support@aprolo.com.

How can I change my shipping address?

You may request a change of shipping address on or before 11:00 PM (PDT, -7 GMT) on the same day of placing your order. To make such changes, please contact us at support@aprolo.com, and we will assist you accordingly.

Can I have my order delivered to an address different from my card billing address?

Yes, it is possible to have your order delivered to an address that differs from your card billing address.

How are orders shipped?

Orders are shipped on regular business days, excluding holidays. If you place an order on a Saturday or Sunday, it will be shipped on the following Monday.